Privacy Policy

Last Updated: 05/28/2025

Welcome to Ryan Diamonds Inc. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website (https://www.ryandiamondsla.com), interact with us online, and use our services.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

A. Personal Information

We collect information you provide when you:

1. Create an account
2. Place an order
3. Subscribe to our newsletter
4. Engage with our SMS marketing
5. Contact customer support

This may include: full name, email address, phone number, billing/shipping address, payment details (via secure third-party processors), and account credentials.

B. Automatically Collected Information

We collect data automatically using cookies and tracking technologies:

1. IP address
2. Browser type and device identifiers
3. Pages visited, referral source
4. Location data (if enabled)

C. SMS & Communication Data

We collect phone numbers and interaction data when you opt into SMS notifications. Message frequency varies. Reply "STOP" to opt-out at any time.

2. How We Use Your Information

1. To fulfill orders and provide services
2. To personalize user experience
3. To send marketing communications and abandoned cart messages
4. To improve website performance
5. To detect and prevent fraud
6. To comply with legal obligations

3. SMS Marketing and Abandoned Cart Messaging

By submitting your phone number, you consent to receive promotional and transactional SMS messages. Message and data rates may apply. Opt out anytime by replying "STOP."

4. Location Tracking

With permission, we may collect location data to show local availability, optimize delivery, or offer regional promotions. You can disable this via your device/browser settings.

5. Cookies and Tracking Technologies

We use cookies to improve your experience and analyze site traffic. These may include:

1. Google Analytics
2. Facebook Pixel
3. Shopify tracking (if applicable)

Learn how to manage cookies at allaboutcookies.org.

6. How We Share Your Information

We do not sell your data. We may share your information with:

1. Service providers (e.g., shipping, payment, IT, marketing)
2. Analytics and advertising partners
3. Legal authorities, when required
4. Buyers, in case of a business transfer

7. Data Security

We use industry-standard measures like HTTPS encryption, secure payment gateways, and access control. However, no system is completely secure.

8. Data Retention

We keep your data as long as needed to provide services and comply with legal obligations. You may request account deletion at any time.

9. Your Privacy Rights

You may have the right to:

1. Access your data
2. Request corrections
3. Delete your information
4. Opt out of email and SMS marketing

10. California Privacy Rights (CCPA/CPRA)

California residents may exercise rights to:

1. Know what personal information is collected
2. Request deletion of their information
3. Opt-out of certain data sharing
4. Not be discriminated against for exercising privacy rights

To exercise these rights, contact us at info@ryandiamondsla.com.

11. Children’s Privacy

We do not knowingly collect information from children under 13. If you believe we have collected data from a child, please contact us immediately.

12. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised “Last Updated” date. Please review this page regularly.

14. Contact Us

If you have any questions or would like to exercise your rights under this policy, please contact us:

Ryan Diamonds Inc.
Email: support@ryandiamondsla.com
Phone: +1 (213) 604-5115
Address: 606 South Hill Street, Suite 705, Los Angeles, CA 90014
Website: https://www.ryandiamondsla.com