Privacy Policy
Last Updated: 05/28/2025
Welcome to Ryan Diamonds Inc. (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website https://www.ryandiamondsla.com, interact with us online, or use our SMS and marketing services.
By using our website or opting into SMS communications, you agree to the practices described in this Privacy Policy and our SMS Terms of Service below.
1. Information We Collect
We collect the following types of information:
A. Personal Information You Provide
This includes information submitted when you:
- Create an account
- Place an order
- Subscribe to emails or SMS updates
- Contact customer support
- Participate in promotions or surveys
Data collected may include:
Name, email address, phone number, billing address, shipping address, payment details (processed by secure third-party processors), and account information.
B. Automatically Collected Information
We collect data using cookies, pixels, and tracking tools such as:
- IP address
- Device identifiers
- Browser type
- Pages visited and referring sites
- General location (if enabled)
C. SMS & Communication Data
If you opt into SMS messaging, we collect:
Phone number, message delivery/interaction data, and communication preferences.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve website performance and user experience
- Send marketing emails and SMS messages
- Send abandoned cart reminders
- Detect and prevent fraud
- Comply with legal obligations
3. SMS Terms of Service
By providing your phone number and opting in, you consent to receive SMS messages from Ryan Diamonds Inc. These may include:
- Promotional messages (sales, discounts, product launches)
- Transactional messages (order updates, notifications)
- Conversational messages (support replies, inquiries)
Message & data rates may apply. Message frequency varies.
You may opt out anytime by replying STOP.
Reply HELP for customer support.
Your mobile opt-in or text message consent will NOT be shared with third parties or affiliates.
For more information, review our Privacy Policy at:
https://ryandiamondsla.com/pages/privacy-policy
4. How We Share Your Information
We do not sell your personal information.
We may share it only with:
- Service providers (shipping, payment processors, marketing tools, IT systems)
- Analytics and advertising partners
- Legal authorities if required
- Successor entities in case of a business transfer
We do not share or sell SMS consent information under any circumstances.
5. Cookies & Tracking Technologies
We use cookies and tracking tools including:
- Google Analytics
- Facebook/Meta Pixel
- Shopify or e-commerce tracking tools
You can manage cookies at any time at allaboutcookies.org or via your browser settings.
6. Data Security
We use industry-standard security tools such as HTTPS encryption, secure payment gateways, and controlled access. However, no system is 100% secure.
7. Data Retention
We retain your information for as long as needed to provide services, meet legal requirements, and maintain business records. You may request deletion at any time.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your data
- Update or correct your information
- Request deletion
- Opt out of marketing emails and SMS messaging
To make a request, contact us at: info@ryandiamondsla.com
9. California Privacy Rights (CCPA/CPRA)
California residents may request:
- What personal information we have collected
- Deletion of their information
- Opt-out of data sharing
- Non-discrimination for exercising privacy rights
Submit requests at: info@ryandiamondsla.com
10. Children’s Privacy
We do not knowingly collect data from children under 13 years of age. If you believe we have done so, contact us immediately.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted with a revised “Last Updated” date.
13. Contact Us
Ryan Diamonds Inc.
Email: info@ryandiamondsla.com
Phone: +1 (213) 604-5115
Address: 606 South Hill Street, Suite 705, Los Angeles, CA 90014
Website: https://www.ryandiamondsla.com